"It was a match-up for the centuries: Kia vs. Suburban. Any guesses on who lost?
I'm sure the suspense is killing you, but yes, my Kia was crunched by a Suburban. They had a tire blowout on the freeway and slammed into me. I was a very lucky girl to not have been injured; unfortunately, my Kia was not so lucky. There was some pretty extensive damage to the driver side door and the front fender/bumper/side/whatever you call it. After I finished my girly panic attack, I called my insurance company and was told they recommended Simon's Auto Body. Ok. I had only taken my car to the dealership for service, but I was willing to do whatever.
I'm not sure if Brian is the manager, but he was the person I dealt with. When I brought my car in, he was exceedingly nice. He explained the insurance process and estimated it would take a week. He did tell me that he was not too familiar with Kias. He then called me later that day to give me the estimate and to confirm that it would take a week. Fast forward a week. My insurance agent called me to let me know they were having a hard time getting parts. Hmm. I was starting to wish I had gone to my dealership.
My car ended up taking a few days longer, which really wasn't a huge deal. It was beeyootiful and looked brand new. However, when I put the key in the ignition, the 'check engine' light came on. Brian said it was because the car had not been driven and the battery had been disconnected. He said there was no problem, but it was not a good feeling, driving away.
All in all, I wish I had gone to my dealership. Hopefully, I will never need auto body work again. They work they did looks great, but I'm a little apprehensive about if there is something wrong with my car."